Skip to main content
Remote Access

Access, visibility and control

TeamViewer One, Tensor and DEX. The platforms that turn remote access from a vulnerability into a managed capability.
Learn more about remote access, visibility and control
Remote Access

Expert knowledge, anywhere it is needed.

TeamViewer Frontline deployed across the verticals CyberPlus identified first. Maritime, aviation, agriculture and beyond.
Learn more about TeamViewer Frontline and connected workforce solutions
Remote Access

Secure remote access
as a service

Policy, audits, third party vetting, hardware and managed services. Because secure remote access is not just software.
Learn more about remote access security as a managed service
TeamViewer One · Tensor · DEX
Remote access kept appearing
as the vulnerability.

After two decades of cybersecurity engagements across local government, critical infrastructure, healthcare, maritime, football clubs, and global corporations, CyberPlus found the same gap regardless of the sector. Organisations had firewalls. They had endpoint protection. They had policies on paper. What they did not have was proper governance over who was connecting to their systems remotely, from what device, under what conditions, and with what level of oversight.

Remote access was the gap nobody was governing.

Secured Industrial Infrastructure Perimeter

Already running TeamViewer? Most of our engagements start with an estate that is already deployed but ungoverned. We audit what you have and take it over — no operational downtime, no rip-and-replace.

TeamViewer One
Estate visibility and control. Every device in your environment monitored from a single platform. Controls who can connect and when, and gives your IT team the tools to resolve problems before your people ever feel them. No patchwork. No compliance documentation assembled in a panic when an auditor calls.
Tensor
Enterprise-grade encrypted access. Role-based permissions and full session audit trails baked in, not bolted on. Every connection is authenticated, logged, and attributable. Running before the breach happens, not after.
Supports NIS2 ISO 27001 IMO 2021 GDPR
DEX
Continuous device intelligence. Watches device health and performance across your estate, catching issues before they become incidents. The difference between finding a problem on your terms and finding it during an operational failure.
1st
Globally to sell and deploy TeamViewer One
MSP
TeamViewer's first ever global managed service partner, 2025
0
Trust assumed. Every session verified.
Gartner Magic Quadrant Leader 2026
TeamViewer named a Leader in DEX Management Tools. Contact CyberPlus to find out what this means for your cybersecurity.
Read the report →
01
Maritime fleet management

Shore-based access to vessel systems without travelling. Every session authenticated, logged and auditable. IT issues resolved before they become operational problems.

340 vessels. Zero shared credentials. Full audit trail across 12 flag states.
02
Managed service providers

Support client estates across multiple sites and time zones from a single platform. Demonstrate compliance with automatically generated audit trails.

Orphaned accounts reduced 94% within 60 days of managed onboarding.
03
OT and critical systems

Remote access to operational technology with governance that understands the difference between IT and OT risk. Configured for the environment, not against it.

Zero-trust OT segmentation deployed across 6 critical infrastructure sites.
04
Multi-site operations

Every device visible. Every connection governed. Issues surfaced before they become problems for your people.

Mean time to resolution cut by 60% across distributed estate within first quarter.
Request a vulnerability assessment
TeamViewer Frontline · RealWear · Secured by CyberPlus
Expertise travels instantly.
People don't have to.

Most Frontline deployments stop at the connection. The expert sees what the operative sees. The problem gets solved. The session ends. Nobody asks what that session cost, what it proved, or whether the same issue surfaced three weeks earlier on a different site.

CyberPlus comes at this differently. We do not hand your workforce a headset and walk away. We lock down the stream architecture, enforce localised data boundaries, and ensure camera access complies with the data governance policies your facilities, clients, and insurers require. Then we make sure every session your teams run becomes intelligence your organisation can act on.

This is operational capability for environments where expertise is scarce, assets are dispersed, and the cost of delay is measurable.

Authentic Industrial Engineering Deployment
The Software
TeamViewer Frontline

Augmented reality guided workflows and live See-What-I-See remote expert collaboration.

Connects field engineers, offshore crew, or lone technicians to the right specialist instantly — eliminating diagnostic delays and removing the assumption that the right person needs to be physically present.

The Hardware
RealWear

Ruggedised, voice-controlled, hard-hat compatible head-mounted tablets built for environments where a screen in the hand is not an option.

In an engine room, on a ladder, or inside a hazardous atmosphere zone, hands-free is not a convenience feature. It is the only form factor that works.

The Governance
Secured by CyberPlus

Hardened configuration, enterprise single sign-on, and granular streaming data governance.

Live video feeds of proprietary machinery, sensitive facilities, or classified operations cannot be intercepted, leaked, or accessed by unauthorised devices. We close that exposure before the headset goes on.

Selected deployments
Maritime
Vessel maintenance, engineering inspections, fault diagnosis and crew guidance under pressure. The right expertise at the engine room or bridge without putting a specialist on a plane or a launch. When minutes matter and the nearest port is hours away.

When the nearest port is hours away and the clock is running, the right diagnosis arriving in the headset is the difference between a managed situation and an escalating one. Specialist travel costs don't disappear. They become unnecessary.

Aviation
Line maintenance, technical inspections, MRO support. One senior engineer overseeing multiple technicians across different bays or bases simultaneously. The expertise is in the headset, not on the next flight.

One senior engineer. Multiple bays, multiple bases, simultaneously. The aircraft doesn't wait for the right person to land. The right person is already there.

Agriculture
Dealers covering vast territories, inspecting machinery they cannot always reach quickly. Frontline puts the specialist's eyes on the equipment remotely, with every inspection recorded and timestamped. When a quote is disputed or a warranty claim challenged, the record speaks for itself.

Every remote inspection is timestamped and recorded at the moment it happens. When a warranty dispute or insurance claim surfaces weeks later, the session record speaks — without relying on anyone's recollection.

Protective Operations
Real-time eyes across a team. Remote command oversight without radio chatter. Specialist guidance into an earpiece when the situation changes faster than a briefing can anticipate. Frontline does not replace judgement on the ground. It makes sure the best judgement available is always in the room.

Decisions made under pressure are only as good as the information behind them. Frontline puts the best available judgement into the operative's ear in real time. Not on the next radio call. Now.

Also deployed across

Inspection, maintenance and training across multiple industries. Anywhere a procedure needs to be observed, guided or recorded. And wherever it matters that the job is done the same way every time, regardless of who does it.

Frontline · Vision+

Frontline captures what happens in the moment. Each session, each guided call, each procedure leaves a record. But individual records do not tell you much on their own.

Vision+ is what turns that data into something your organisation can actually use. Collating across multiple workflows, multiple Assist calls, multiple sites and teams over time. Compliance records that reflect operational reality. Reports built from what happened, not assembled from what people remembered.

RealWear hardware · Strategic partner

In many of the environments CyberPlus deploys into, a screen in the hand is not an option. Both hands are occupied and safety may depend on keeping them that way. CyberPlus specifies before it equips — the wrong device in the wrong environment is not just inefficient; in a classified Zone 1 atmosphere it is prohibited.

New 2025
Arc 3

See-through display, 179g, Ari OS voice control, dual camera. For inspections, dealer diagnostics and environments where discretion matters.

Industrial
Navigator 520

Industrial grade, all-day use. Hot-swappable battery, optional thermal camera module. The workhorse for demanding field and maritime environments.

ATEX Zone 1
Navigator Z1

Intrinsically safe for hazardous atmospheres. The only choice for offshore installations and engine rooms where standard electronics are prohibited.

Hardware is specified to the environment.
CyberPlus will not put a device on a site it is not right for.

Request a Frontline Pilot Demo
CyberPlus · Remote Access Security
Every breach started
as a trusted connection.

The contractor you let in last Tuesday. The session that closed but the account that didn't. The supplier who passed your audit and was compromised a week later. Remote access is not a solved problem. It is an ongoing one.

CyberPlus manages remote access the way it actually needs to be managed. Policy that reflects how your operation works, enforced technically, not stored in a folder. Audits that find what configuration drift and forgotten accounts leave behind. And before any third party connects to your systems: a proper investigation, not an assumption.

Dark web credential exposure. Known vulnerabilities. Recent breach history. Security certifications verified, not taken at face value. The gap most organisations leave open is the one we close first.

Supply Chain Infrastructure System View
Third party vetting
Every contractor is investigated before they connect. Certifications, known vulnerabilities, breach history, dark web credential exposure. Granting access to an organisation you have not checked is how supply chains get compromised. We close that gap before it opens.
Policy development
Most organisations have remote access running under policies written once and never revisited. CyberPlus builds and manages policies that reflect how your operation actually works. Enforced technically. Not stored in a folder.
Audits and inspections
Scheduled audits surface orphaned accounts, excessive privilege, ungoverned connections and configuration drift. Every audit ends with a clear remediation plan. Access granted for a project does not outlive it.
Hardware security
The device matters as much as the connection. CyberPlus advises on endpoint requirements and deploys hardware that enforces the controls your policy demands.
Managed services
Licencing, deployment, configuration, monitoring, policy management and third party vetting. One service. One point of contact. You get the capability without carrying the overhead.
01
Third party access

Every contractor is investigated before they connect. Not after a problem. Before. Certifications, exposure, history. Access is earned, not assumed.

02
Policy and audit

Orphaned accounts, excessive privilege, configuration drift. A scheduled audit finds it. A clear remediation plan fixes it. Access granted for a project does not stay active after it ends.

03
OT and critical systems

Network-level enforcement for environments where IT and OT cannot share the same risk. Zero-trust access, OT-aware segmentation, AI-driven threat detection running continuously.

04
Managed end to end

One service, one contact. Licencing, deployment, hardware, monitoring and support. The capability without the overhead.

The question is not whether
you have remote access.
It's whether you have
control of it.
Start the conversation
TeamViewer · CyberPlus
The licence is
the easy part.

Most people start by going direct. Here's what they don't get if they do. TeamViewer is the platform. CyberPlus is the governance layer on top of it, built over two decades in environments where an ungoverned connection isn't just an IT problem. Remote access is a critical control. Most direct deployments aren't treating it like one.

Why the licence is only the beginning
01
Governance
Session controls, third-party vetting, credential lifecycle management and audit trails that satisfy insurers and legal teams. TeamViewer doesn't provide this. We were appointed specifically because we do.
02
Configuration
Most deployments are configured for the environment the vendor imagined, not the one you operate in. We configure for how your organisation actually works: your threat model, your users, your risk. Not a generic baseline that fits everyone and protects no one.
03
Compliance
Compliance documentation generated automatically from every session, from day one. When your regulator or insurer asks, the answer is ready. It doesn't get assembled in a panic because it was never left to chance.
04
One contact
Licencing, deployment, hardware, monitoring, policy and support. One service. We carry it so you don't have to manage a vendor relationship on top of an operational one.
"Most organisations don't find out their remote access is ungoverned during an audit. They find out during an incident. We've seen it in every sector, for over twenty years: someone connecting to systems they shouldn't have access to, under credentials that haven't been reviewed since the last contractor left. TeamViewer closes the technical gap. We make sure someone is always watching."
Mark Oakton, Managing Director, CyberPlus Founding member of TeamViewer's MSP Partner Programme, September 2025.

Read the TeamViewer announcement →
1st
Global MSP appointed by TeamViewer, anywhere in the world
20+
Years governing remote access in critical environments
0
Trust assumed. Every session verified and logged.
DEX
Gartner Magic Quadrant Leader 2026
Someone is connecting to your systems right now.
Do you know who?
Start the conversation

The threat is real. The solution is proven.

Let's Talk